Prepare for the service conversation
Tell us whether the door is open, closed or stuck and whether there was an impact or a sudden change in operation. Have the opener model available if you can read it safely. Ask which components need attention and what the estimate includes.
Keep damaged doors out of use
Do not reset tracks, adjust spring tension or work on cables and other high-tension parts. Do not force a damaged door or pull the emergency release on an open or unstable door. Keep people clear and arrange professional assessment.
Spring service · Opener options · Michigan service information